Description

In today’s multi-generational workplace, effective leadership requires more than empathy or authority alone—it demands gentillegence, the ability to balance strength with kindness. Grounded in research, this session explores how leaders can navigate generational differences without defaulting to stereotypes or tension. Participants will learn practical strategies to foster respect, drive performance, and build trust across age-diverse teams. Through real-world examples and reflection, attendees will leave with tools to lead with both clarity and compassion.

Participants will learn how to:

• Understand the concept of gentillegence and why balancing strength and kindness is critical for modern leadership.
• Identify common generational misconceptions and how they impact communication and collaboration.
• Apply practical techniques to navigate conflict and build trust across generational differences.
• Develop strategies to hold high standards while maintaining empathy and psychological safety within teams.

Meet the Instructor:
 

David W. Romp, MBA  Associate Director of Partnership Development, Lindner Professional Programs,  Adjunct-Assistant Professor Lindner College of Business

ABOUT THE BUSINESS EDUCATION SERIES
The Clermont Classroom: Business Education Series is a multi-session professional development program created by the Clermont Chamber of Commerce to equip business owners, leaders, and team members with the knowledge and tools needed to grow strong, successful organizations.

Each 90-minute class focuses on a critical area of business success—such as leadership, communication, HR, sales, marketing, finance, and emerging technologies like AI. Sessions are led by experienced professionals and designed to deliver practical, immediately applicable strategies.

Participants may register for individual classes or enroll in the full 8-class series for a comprehensive learning experience that supports personal growth, team development, and long-term business success.